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Frequently Asked Questions

Opening Hours

Opening Hours: 07:30 am to 3:30 pm

Monday-Friday (Not Including Bank Holidays as we are closed.)

Delivery and Returns

We prioritise your satisfaction with our Return & Delivery Policy. Our shipping, handled exclusively within the United Kingdom, provides transparent costs and estimated delivery times. Orders are processed swiftly, typically within one business day, and a shipping confirmation email with tracking information is sent for your convenience.

Return Address

Unit A3/4,
Southmoor Industrial Estate.
M23 9XD

About Pre-Orders

All pre-orders must be purchased separately. If you have non-pre-order products in your basket they will be removed by our website to process your pre-order item you will receive a notification like this “Your previous cart was emptied because pre-orders must be purchased separately” or “This product cannot be added to your cart because it already contains a pre-order, which must be purchased separately.

Individual pre-orders have their own expected shipping/delivery date. You can also find this information here My Account if any is pending delivery.

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